SMS (Text Messaging) Privacy Policy

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At Nordic Pharmacy, we value your privacy and are committed to ensuring the confidentiality and security of your SMS (Text Messaging) communications. This SMS Privacy Policy outlines how we collect, use, and protect your SMS data in compliance with industry standards and regulations. Please review it carefully.

Collection and Use of SMS Data:

When you communicate with us via SMS, we may collect limited information, such as:

· Your phone number

· The content of your messages

We collect this data to facilitate communication, provide support, deliver updates, or share relevant information about our services. We will not use your SMS data for any other purposes without your explicit written consent. Additionally, we do not sell, rent, or share your SMS data with third parties unless required by law.

Opt-Out Process: 

You have the right to stop receiving SMS notifications at any time:

· Reply with "STOP" to any of our messages to opt-out.

· Upon opting out, you will receive a confirmation message indicating you have been removed from our SMS notifications.

If you change your mind, you can always opt back in by following the opt-in process.

Data and Message Rates

Standard message and data rates may apply to SMS messages sent and received. You are solely responsible for any fees or charges incurred from your mobile carrier related to SMS communication with Nordic Pharmacy. Please verify with your MNO – Mobile Network Operator like Verizon, AT&T, T-Mobile, etc. for data and messaging standard rates.

Frequency of Messages

We strive to keep SMS communications to a reasonable frequency and relevance. You may expect to receive SMS messages from us only when necessary for appointment reminders, scheduling adjustments, or important updates related to our services. We do not engage in unsolicited marketing messages via SMS without your explicit consent.

Protection of SMS Data

We take the security of your SMS data seriously. Our systems implement industry-standard measures to protect against unauthorized access, alteration, or disclosure. These measures include encryption, secure access protocols, and regular system audits to ensure compliance with privacy standards.

Disclosure of SMS Data:

Your SMS data is never disclosed to third parties except under the following circumstances:

· To comply with legal obligations, such as court orders or subpoenas.

· To protect our rights, property, or the safety of our employees, customers, or others.

We remain transparent in such cases and will notify you where legally permissible.

Your Rights as a Valued Customer

You have the following rights regarding your SMS data:

· Access: Request a copy of the SMS data we hold about you.

· Correction: Update or correct any inaccuracies in your SMS data.

· Deletion: Request the deletion of your SMS data, except where retention is required by law.

To exercise these rights, please contact us at (360)779-6849.

Changes to This Policy We may update this SMS Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting the revised policy on our website. We encourage you to review this page periodically for updates.
 

For More Information or to Report a Problem

If you have questions or would like additional information about the

Pharmacy’s privacy practices, you may contact the Privacy Officer at

(360) 779-6849, Monday through Friday between

9:00am and 5:00pm, or by mail at:
 

325 NE Hostmark Street

Poulsbo, WA 98370

If you believe your privacy rights have been violated, you can file a complaint with the Privacy Officer or with the Secretary of Health and Human Services.

There will be no retaliation for filing a complaint.
 

Effective Date:

This notice is effective as of August 25, 2025.